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How to build an automation

form submitted, tag, pipeline stage, message received, date or time. messages, waits, conditions, tags, tasks, and alerts.

1 min readBasicUpdated on November 12, 2026

Where to find it in Cognizy

EmpresaAutomações

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Video lesson coming soon. For now, follow the steps below.

  1. Step 1:

    Choose the trigger

    form submitted, tag, pipeline stage, message received, date or time.

  2. Step 2:

    Map out the path

    messages, waits, conditions, tags, tasks, and alerts.

  3. Step 3:

    Set when it stops

    for example, when the contact replies or buys.

  4. Step 4:

    Test with one of your contacts

    before reaching out to your entire contact base.

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Where to find it in Cognizy

EmpresaAutomações

Open in CognizyOpens the screen in Cognizy. Sign in if asked.