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Common issues and glossary

What to do when something doesn’t go as expected. If it doesn’t solve it, ask Izy or contact support.

• Common issuesWhatsApp stopped receiving messages: Check the status in Settings › Channels › WhatsApp. If it’s disconnected, generate a new QR Code and scan it again.1 min read
• GlossaryAI Agent: AI assistant with its own role, tone, and knowledge base.; Knowledge base: The documents the AI consults to respond.; Company memory: T…1 min read