Skip to content
CognizyCognizyHelp
Sign in
First week in Cognizy

Unanswered questions

Lesson 18 of 18 · Days 4 to 7 · Sales, content, and reviewReading1 min

See the lessons

  1. Start here

  2. Day 1 · Teach your business and connect WhatsApp

  3. Day 2 · Knowledge base and testing

  4. Day 3 · AI rules and team

  5. Days 4 to 7 · Sales, content, and review

Questions the AI couldn’t answer appear grouped together. Answer once and the response goes into the knowledge base.

Where to find it in Cognizy

AtenderBase de conhecimentoPerguntas sem resposta

Open in CognizyOpens the screen in Cognizy. Sign in if asked.

Questions the AI couldn’t answer appear grouped together. Answer once and the response goes into the knowledge base. Review this list every week: it’s the fastest way for the AI to handle more conversations on its own.

Sign in with your Cognizy account to save your progress.

Sign in