How to create your Cognizy account
Create your free Cognizy account with name, company, email, and password, and confirm your email with the 6-digit code.
2 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
Your account is your company’s space in Cognizy: it’s where conversations, customers, sales, and what the AI learns are stored. Creating one is free, doesn’t require a card, and takes about two minutes. Whoever creates the account becomes its owner.
Where to find it in Cognizy
Before you start
- Have access to the email you’ll use: Cognizy sends a code to confirm it.
- Use the email of the person who will be the account owner. Other team members can join later by invitation.
Step by step
- Step 1:
Go to cognizy.ai and click Create free account.
- Step 2:
Fill in Your name, Company and Work email and create a Password with 8 or more characters, one uppercase letter, and one number. If you prefer, click Continue with Google or Continue with Facebook and sign in without creating a password.
- Step 3:
Click Create free account.
- Step 4:
Open your email, copy the 6-digit code Cognizy sent, and enter it in Email code. The account is confirmed as soon as you enter the last digit.
- Step 5:
Wait for the message Email verified!. Cognizy takes you to the next step automatically.
- Step 6:
Done: your account is created on the Free plan, and Cognizy opens the initial assistant with your name and company name.
How to know it worked
After the message Email verified!, you’ll land in the initial assistant, with the greeting Hello and your name. The account already exists and is on the Free plan.
If something goes wrong
The code didn’t arrive.
Check your spam folder. If it’s not there, wait a minute and click Resend code on the same screen. The code is valid for 10 minutes; after that, request another one.
The Email already registered notice appeared.
This email already has a Cognizy account. Click Sign in in the footer of the screen, and use Forgot password if you don’t remember it.
The password isn’t accepted.
The password must have at least 8 characters, one uppercase letter, and one number. The red notice below the field tells you what’s missing.
Next step
Follow the initial assistant so the AI can get to know your company and set up customer service.
Sign in with your Cognizy account to save your progress.
Sign in