How to open help for the screen you’re on
The help button at the top shows the Help Center articles, videos, and course about the screen you have open, so you don’t have to search for them.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
On any Cognizy screen, the help button at the top opens a panel with what the Help Center has about that screen: articles, videos, exercises, and course. If there still isn’t an article, the panel offers search and Izy.
Where to find it in Cognizy
Before you start
- All roles have the help button.
- The articles open in a new tab, already with your login.
Step by step
- Step 1:
Open the screen you have a question about. At the top right, click the question mark button, Help for this screen.
- Step 2:
The panel opens on the side. Under Articles are the tutorials about the open screen. Click one to read it: it opens in a new tab. The articles in this screenshot are examples.
- Step 3:
When the article has a video, the link Watch the video appears, with the duration.
- Step 4:
Under Practice it are the guided exercises and, under Course in the Academy, the course that covers the screen.
- Step 5:
Didn’t find what you needed? In the panel footer, click Ask Izy for an instant answer, or Open the Help Center to search for the topic.
How to know it worked
The panel shows the articles for the open screen, and the article you choose opens in a new tab in the Help Center.
If it doesn’t work
The panel says There isn’t an article for this screen yet.
The Help Center doesn’t have a tutorial for this screen yet. Click Ask Izy or Search the Help Center.
You see Couldn’t load the help for this screen.
Check your internet connection and click Try again.
The article doesn’t open.
Your browser may have blocked the new tab. Allow pop-ups for Cognizy and click again.
Next step
Ask Izy to do the task for you: open Izy from the top button and type what you need.
Sign in with your Cognizy account to save your progress.
Sign in