How to view history and start a new conversation with Izy
Go back to an old conversation with Izy to continue where you left off, or start a new one when you change the subject.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
Izy saves the conversations you've had with it. You can reopen an old conversation and continue it, give it a name that's easier to find, or delete it. Only you can see your conversations.
Where to find it in Cognizy
Before you start
- All roles use Izy.
Step by step
- Step 1:
Click the Izy, button at the top right of the screen. On Home, Izy is already open in the top field.
- Step 2:
In the Izy panel, click History.
- Step 3:
The Conversations with Izy window lists conversations from most recent to oldest. Click one to reopen it and continue. The icons next to it let you rename or delete the conversation, and Delete all clears the entire list.
- Step 4:
To change the subject, click New conversation. Izy starts from scratch, and the previous conversation stays saved in the history.
How to know it worked
The selected conversation opens again in the panel, or Izy is ready for a new topic.
If something goes wrong
I deleted a conversation by mistake.
A deleted conversation can't be restored. Anything Izy did at your request, like a created task, still remains in effect.
Next step
Use the top search to go to pages and contacts.
Sign in with your Cognizy account to save your progress.
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