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How to connect Google Calendar to the calendar

Connect the Google Account so Cognizy appointments appear automatically in the company’s Google Calendar.

1 min readBasicUpdated on November 12, 2026

Where to find it in Cognizy

AtenderAgendaServiços e horários

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Video lesson coming soon. For now, follow the steps below.

With Google Calendar connected, every appointment made in Cognizy becomes an event in Google Calendar, without anyone needing to copy it over. Authorization is done in Google’s own window.

Where to find it in Cognizy

AtenderAgendaServiços e horários

Open in CognizyOpens the screen in Cognizy. Sign in if asked.

Before you start

  • Have the Google Account login that stores the company calendar ready. The password is entered in Google, not in Cognizy.
  • Only the owner and administrators can connect the calendar.
  • It takes 2 minutes.

Step by step

  1. Step 1:

    In Serve › Calendar › Services and hours, click the Google Calendar tab.

  2. Step 2:

    Click Connect Google Calendar. Cognizy takes you to the Google window.

  3. Step 3:

    In the Google window, choose the company calendar account, review the requested access to calendar events, and allow it.

  4. Step 4:

    Back in Cognizy, the tab shows the connected account and the Disconnect button. From here on, new appointments are added to Google Calendar automatically.

How to know it worked

The Google Calendar tab shows the email of the connected account. Create a test appointment: in a few moments, it appears in that account’s Google Calendar.

If something goes wrong

Google Calendar connection failed appears.

The authorization was canceled or calendar access was unchecked. Click Connect Google Calendar again and allow the requested access.

I connected the wrong account.

Click Disconnect and connect again, choosing the correct account in the Google window. Events already created stay in the old account’s Google Calendar.

Older appointments didn’t appear in Google Calendar.

Sync applies to appointments created after the connection.

It stopped syncing.

Access may have been removed in the Google Account or the password was changed. Click Reconnect and authorize again.

Next step

Turn on automatic appointment confirmations in the Confirmation and no-show tab.

Sign in with your Cognizy account to save your progress.

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