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Reminder with confirmation and waitlist

The customer replies 1 to confirm, 2 to reschedule, or 3 to cancel, and the schedule updates itself.

1 min readBasicUpdated on November 12, 2026

Where to find it in Cognizy

AtenderAgendaLista de espera

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The customer replies 1 to confirm, 2 to reschedule, or 3 to cancel, and the schedule updates itself. When a spot opens up, the offer is sent via WhatsApp to whoever is on the Schedule › Waitlist.

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Where to find it in Cognizy

AtenderAgendaLista de espera

Open in CognizyOpens the screen in Cognizy. Sign in if asked.