Instagram and Messenger
The Instagram account needs to be professional and linked to the company's Facebook Page, as Meta requires for messaging.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
The Instagram account needs to be professional and linked to the company's Facebook Page, as Meta requires for messaging. Connect it in . If the Page doesn't have an Instagram account linked, the accounts screen shows the warning "No Instagram".
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Where to find it in Cognizy