1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
There are two ways to connect. Both work with AI, the inbox, and automations.
| QR Code | Meta official API | |
|---|---|---|
| How it works | Scan the code with your phone, in one minute | Connect the number through your Meta account |
| Best for | Get started quickly with the number you already use | High volume, campaigns, and messages outside the 24-hour window |
| Outbound messages | Open, with reasonable volume | Outside the 24-hour window, only with templates approved by Meta |
| Extra cost | None | Meta charges per conversation; the balance is in Settings › Plan and usage › WhatsApp balance |
Connect via QR Code
- Step 1:
In , click Connect WhatsApp.
- Step 2:
On your phone, open WhatsApp › Menu › Linked devices › Link a device.
- Step 3:
Point the camera at the code and wait for the confirmation on the screen.
WhatsApp templates (official API)
Where to find it in Cognizy
Create and submit opening, utility, and marketing templates for Meta approval. They are used in campaigns, reminders, and automations when the customer has not spoken with you in the last 24 hours.
Sign in with your Cognizy account to save your progress.
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