Unanswered questions
Questions the AI couldn’t answer appear grouped together. Answer once and the response goes into the knowledge base.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
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Questions the AI couldn’t answer appear grouped together. Answer once and the response goes into the knowledge base. Review this list every week: it’s the fastest way for the AI to handle more conversations on its own.
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Where to find it in Cognizy