How to complete descriptions and create product cards with AI
Let the AI write product descriptions and tags, and have Izy create the cover image for services that don’t have a photo.
2 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
Products without descriptions sell less, and the AI gives worse answers about them. Instead of writing them one by one, ask the AI to suggest descriptions and tags for several products at once: you review and save only what you approve. For services and plans, which don’t have a photo, Izy creates a card with the name and benefits to use as the cover.
Where to find it in Cognizy
Before you start
- Have your products added in Sell › Products, at least with a name and price.
- Complete with AI costs 1 credit per batch of up to 10 products. Each card costs 1 credit.
- Price and inventory are never changed by the AI.
Step by step
- Step 1:
In , click Complete with AI.
- Step 2:
Select the products you want to complete, up to 10 at a time. The ones that show Needs attention don’t have a description or tags yet. Then click Generate suggestions.
- Step 3:
The AI takes about a minute. For each product, it shows the suggested description and tags. Select what you want to save; the description can be adjusted right there. Then click Save what’s selected.
- Step 4:
For services and plans without a photo, click Create cards with Izy.
- Step 5:
Select the services and check the cost in credits. Click the button to create the cards: Izy builds a card with the name, up to three benefits, and the company’s brand, and it becomes the product cover.
How to know it worked
The products will start showing the saved description and tags, and the services will get the card as the cover in the list and in the storefront.
If something goes wrong
It says it couldn’t generate suggestions right now.
Try again in a moment. If it happens again, check your credit balance in Settings › Plan and usage.
The description came out too generic.
The AI writes based on the product name and the knowledge base. Adjust the text before saving, or add the product information to the knowledge base and generate it again.
A physical product doesn’t appear for card creation.
Physical products need a real photo. Upload the photo in the product registration.
A card wasn’t created.
The credit for that card goes back to your balance. Try creating it again.
Next step
Publish the products to the storefront in Sell › Storefront.
Sign in with your Cognizy account to save your progress.
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