How to create and publish your online storefront
Create a public page with your products, with its own address, to share on Instagram and WhatsApp.
2 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
The storefront is a page with your company's products. The customer picks what they want and clicks to talk to you on WhatsApp, with the product and price already written in the message.
Where to find it in Cognizy
Before you start
- Add your products in and turn on Show on storefront for the ones that should appear.
- Connect a WhatsApp number: that's where the orders will go.
Step by step
- Step 1:
In the menu, open . Enter the Storefront name and the Address, which is the end of the page's link. Use lowercase letters and hyphens, no spaces.
- Step 2:
In Description, say in one or two sentences what you sell. If you prefer, click Fill with AI to get a draft based on your brand profile.
- Step 3:
Scroll to the bottom of the screen and click Create storefront. The other fields can be filled in later.
- Step 4:
The storefront is published as soon as it's created. In Publishing, the Storefront live toggle turns the page on and off: when off, the link shows a page not found message.
- Step 5:
At the top of the screen, Storefront link shows the page's address. Click Open storefront to see it the way your customer does.
How to know it worked
The top of the screen shows the storefront link with the Live badge, and the page opens showing the products marked to appear.
If something goes wrong
The address wasn't accepted.
There's already a storefront with that address, or it has a space or accent mark. Try another one, using only lowercase letters, numbers, and hyphens.
The storefront opens empty.
No product is marked to appear. In Sell › Products, open the product under Actions › Edit and turn on Show on storefront.
Next step
Give the storefront your company's look: banner, color, and description.
Sign in with your Cognizy account to save your progress.
Sign in