How to buy credits, subscribe to a plan, or restore purchases through the app

Buy an AI credit package, subscribe or change your plan through the phone's store, and restore purchases on a new device.

1 min readBasicUpdated on November 12, 2026

Video lesson coming soon. For now, follow the steps below.

On this page

Before you start
Step by step
How to know it worked
Next step

Through the app, the purchase is made via the phone's store (App Store or Google Play) and the credit or plan is added to the business in moments. This combines APP-082 (subscribe or change plan) and APP-083 (restore purchases), which are on the same Purchase screen.

Before you start

Only the owner or an admin can make purchases for the business.
If the plan is already billed through another method (card or Pix on the website), make changes there instead.

Step by step

Step 1:
Tap More and then Plan and credits. Tap Buy credits.
Step 2:
In AI credits, tap the package you want (for example, 1,000 credits, one-time payment). The phone's store opens to confirm the purchase with your store account.
Step 3:
After confirming in the store, Done, it's already in your account. appears and the balance updates. If you cancel in the store, nothing is charged.
Step 4:
To subscribe or change plans, scroll down to Plans and tap Subscribe (or Switch to this one) on the chosen plan. Your current plan appears marked as Your plan.
Step 5:
Switched phones or reinstalled the app? Tap Restore purchases for the app to recognize the subscription made with the same store account. To cancel renewal, use Manage subscription.