How to create and share a booking link through the app
Create a link on your phone so the customer can pick a time on their own, then send it on WhatsApp or leave the QR code at your store.
1 min readBasicUpdated on November 12, 2026
Video lesson coming soon. For now, follow the steps below.
The booking link opens a page with the service's available time slots. The customer picks one and the appointment gets added to the schedule. The services and staff with available times come from your schedule settings.
Before you start
- Have at least one service and one staff member with available times set up.
Step by step
- Step 1:
In Profile, tap Booking links and then New link.
- Step 2:
In What is the customer booking?, tap the service and then Continue. If it doesn't exist yet, use New service.
- Step 3:
In Who's serving them?, choose the staff member and tap Continue.
- Step 4:
In When can they book?, choose the Minimum notice and how many days ahead the customer can see. Check the Link name and tap Create link.
- Step 5:
The link is ready, with the QR code. Tap Send on WhatsApp, Copy link, or Print or save the QR code to leave at the front desk.
- Step 6:
In What the links use, Services and Staff and schedules lead to the setup for each service (duration and price) and the schedules of those serving customers.
How to know it worked
The link appears under Your links. Anyone who opens it sees the available times, picks one, and the appointment gets added to the Schedule.
If something goes wrong
The link page doesn't show any available times.
Check the staff member's working hours and the minimum notice period you chose.
Next step
Confirm attendance or check in a customer through the app.
Sign in with your Cognizy account to save your progress.
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