How to connect your Meta or Google Ads account through the app
Connect your Meta ad account (via Facebook) or Google Ads account through the app, and choose the Page and WhatsApp number that will appear on the ads.
1 min readBasicUpdated on November 12, 2026
Video lesson coming soon. For now, follow the steps below.
With your ad account connected, you can boost posts, create ads with Izy, and advertise on Google Search from your phone. In Meta, you also choose the Page that signs the ads and the WhatsApp number that receives the conversations.
Before you start
- Only the owner and admins can connect ad accounts.
- Ads need to be included in your plan.
Step by step
- Step 1:
Under More › Connections, tap Ad Accounts.
- Step 2:
Tap Connect Meta Ads (via Facebook login) or Connect Google Ads (via Google login).
- Step 3:
Log in and accept the requested permissions. You'll return to the app.
- Step 4:
Under Choose the ad account, tap the company's account. On Meta, under Choose the Page, tap the Page that will appear as the ad's author and check the WhatsApp for ads. Tap Save.
How to know it worked
The account appears connected under Ad Accounts. Flows under Create › Ad will now use this account.
If something goes wrong
Reconnect to Meta appears.
Access expired or a permission needed to create campaigns is missing. Tap Reconnect to Meta and accept all permissions.
Connected, but there's no Google Ads account.
The login used doesn't have a Google Ads account. Log in with the Google account that accesses the company's ads.
Next step
Boost a post or create an ad with Izy.
Sign in with your Cognizy account to save your progress.
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