How to update the app when "New app version ready" appears
When Cognizy has a new version, a notice appears on the Today tab. One tap updates the app right away, without going through the store.
1 min readBasicUpdated on November 12, 2026
Video lesson coming soon. For now, follow the steps below.
The Cognizy app gets improvements frequently. When a new version is ready, it lets you know right on the Today screen and updates with a tap, in just a few seconds. You won't lose anything you were working on.
Before you start
- The notice only appears when there's a new version available for your device.
- Your phone needs to be connected to the internet.
- Some bigger updates arrive through the app store, just like any other app.
Step by step
- Step 1:
Open the app on the Today tab. When there's an update, the New app version ready card appears, with the text to tap and update.
- Step 2:
Tap the card. The app closes for a moment and opens again, already on the new version.
- Step 3:
To check, open your profile from the Today tab: the version and update date appear at the bottom of the screen.
How to know it worked
The card disappears from the Today tab and the app now shows the new version at the bottom of the profile.
If something goes wrong
The card doesn't appear.
There's no new version for your device right now. If someone on your team already has a new feature and you don't, close the app completely and open it again with an internet connection.
I tapped it and nothing changed.
Check your internet connection and tap again. If it continues, close the app completely and open it again.
The new feature requires an update through the store.
Some bigger changes only arrive through the phone's app store. Update Cognizy from there.
Next step
See what changed on the Today tab and other screens in the app.
Sign in with your Cognizy account to save your progress.
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