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How to view, rename, or delete conversations with Izy

Every request to Izy is saved in a conversation. Check out past ones, give them a name to find later, or delete the ones you no longer need.

1 min readBasicUpdated on November 12, 2026

Video lesson coming soon. For now, follow the steps below.

Izy saves your conversations so you can pick up where you left off. The list is just yours: no one else on the team can see it.

Step by step

  1. Step 1:

    On the Izy screen, tap the conversations button, at the top corner.

  2. Step 2:

    In Conversations with Izy, tap a conversation to open it and continue where you left off. New conversation starts a topic from scratch.

  3. Step 3:

    To rename or delete, tap the three dots on the conversation.

  4. Step 4:

    Choose Rename to give it a name that's easy to find, or Delete to remove the conversation from the list.

How to know it worked

The conversation appears in the list with the new name, or disappears from the list if you deleted it.

If something goes wrong

I accidentally deleted a conversation.

A deleted conversation can't be recovered. Anything Izy created from it, like posts and tasks, stays in Cognizy.

Next step

See how to report a response from Izy.

Sign in with your Cognizy account to save your progress.

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