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How to talk to Izy by text or voice

Talk to Izy, Cognizy's AI assistant, by writing or dictating your request. She answers, clears up questions, and prepares actions for you to confirm.

1 min readBasicUpdated on November 12, 2026

Video lesson coming soon. For now, follow the steps below.

Izy knows your business: the posts, the conversations, the sales, and the tasks. You ask however you'd naturally say it, by text or by voice, and she answers using your account's data.

Before you start

  • To dictate, the app will ask for access to your phone's microphone the first time.
  • Izy's replies use AI credits.

Step by step

  1. Step 1:

    On the Today tab, tap the Ask Izy bar, right below your name. Another way is through the + button on the bottom bar, then choosing Ask Izy from the menu.

  2. Step 2:

    The conversation opens with suggested requests. Tap one of them, or write your own in the field below.

  3. Step 3:

    To speak instead of typing, tap the microphone next to the field, dictate your request, and tap it again to stop. The text will appear in the field for you to check.

  4. Step 4:

    With your request written, tap Send.

  5. Step 5:

    Izy replies in the conversation. Keep writing to ask for more details or something else: she remembers what's already been said.

How to know it worked

Izy's reply appears in the conversation, and you can keep asking in the same place.

If something goes wrong

The microphone doesn't work.

Check your phone settings to see if Cognizy has microphone access. Without access, you can only type.

Next step

See how to confirm an action suggested by Izy.