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How to view your plan, balance, and credit usage through the app

See on your phone how many AI credits your company has, your plan and trial, what used the most in the cycle, and where your credits came from.

1 min readBasicUpdated on November 12, 2026

Video lesson coming soon. For now, follow the steps below.

The Plan and credits screen shows your AI credit balance, your plan's allowance, your current plan, and usage by AI job type in the cycle.

Step by step

  1. Step 1:

    In Profile, tap Plan and credits. At the top, Available credits shows your balance and how much of this month's allowance has already been used.

  2. Step 2:

    In Plan, see your current plan and how long your trial or subscription lasts.

  3. Step 3:

    In Usage this cycle, see how many credits each type of AI job used. Further below, Credit entries lists the packages and bonuses, along with their expiration.

How to know it worked

You know how many credits your company still has and where they went. To buy more, use the web dashboard under Settings › AI Credits.

If something goes wrong

The balance looks different from the web dashboard.

Close and reopen the screen: the app reads the balance the moment the screen opens.

Next step

Invite someone to the team through the app.

Sign in with your Cognizy account to save your progress.

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