How to check in participants and see how much the event sold
Mark who arrived by ticket code or by name, open opportunities, and check the scoreboard for attendance, sales, and whether the event paid for itself.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
On event day, the Attendance tab records who arrived: by ticket code (the QR code the registrant receives) or by name on the list. Then, the Scoreboard tab brings together registrants, attendees, opportunities, and sales made at the event and in the following 30 days.
Where to find it in Cognizy
Before you start
- Have a livestream or event with registrants.
Step by step
- Step 1:
Open , click the event, and open the Attendance tab.
- Step 2:
If the person shows their ticket, type or scan the Ticket code and click Check-in.
- Step 3:
Without the code, find the name on the list and click Check-in on their row. Opportunity opens a deal for anyone who showed interest in buying.
- Step 4:
To see the results, open the Scoreboard tab: Registrants, Attendees, Opportunities, Sales at event (up to 24 hours after it ends) and Sales after (up to 30 days), with the revenue from each one.
- Step 5:
Further down, Tickets, Sponsorship, and Cost show whether the event paid for itself. These values come from the event's Settings tab.
How to know it worked
Anyone who checks in starts counting under Attendees. After the event, attendees and no-shows receive the configured messages, and sales show up on the Scoreboard.
If something goes wrong
The ticket code isn't accepted.
Check if the ticket belongs to this event. If it doesn't match, check in by name on the list instead.
A sale didn't show up on the scoreboard.
This includes sales from registrants made up to 24 hours after the event ends (at event) or up to 30 days after (after).
Next step
Sign up partners and influencers to promote the next event.
Sign in with your Cognizy account to save your progress.
Sign in