How to pause, edit, or track a sequence
See how many contacts are in each automated sequence, pause one that shouldn't run right now, and open it to edit.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
On this page
Once active, the sequence works on its own. The list shows the status of each one and how many contacts are going through it. Pausing holds the sends without losing what was built.
Where to find it in Cognizy
Step by step
- Step 1:
Open . The top shows the total and how many are active, paused, and in draft. Use the tabs to filter the list.
- Step 2:
Each row shows the status, the trigger, the number of steps, and how many contacts are active in the sequence.
- Step 3:
To hold the sends, click Pause. Anyone already in the sequence stays where they are, and no one new joins.
- Step 4:
The sequence now shows as paused. To start it running again, click Activate. Delete removes the sequence for good.
- Step 5:
To edit, click the sequence name. The editor opens with the flow: change the trigger or steps and save.
How to know it worked
The list shows the sequence with the new status, and the totals at the top update.
If something goes wrong
I paused it and a message still went out.
Messages that were already being sent at the moment of pausing may still go out. From the pause onward, no new step runs.
Next step
Create another sequence from a template.
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