How to create a comment-to-Direct-Message automation

1. 1
   Step 1:

   In Promote › Comment → Direct, click New automation.

   

2. 2
   Step 2:

   Choose a template to get started: Keyword → link, Asked for price, Every comment becomes a conversation or Start from scratch. In this example, Keyword → link.

   

3. 3
   Step 3:

   Give the automation a Name. In Which posts, leave it as Any post or select Chosen posts to apply it to only a few.

   

4. 4
   Step 4:

   In Which comment triggers it, check the Keywords. Capitalization, accents, and emojis don't matter. Use Ignore if it contains to leave out complaint comments.

   

5. 5
   Step 5:

   In What to reply, write the public reply to the post and the Direct Message, with the promised link or information. The Preview, alongside, shows how the person will see it.

   

6. 6
   Step 6:

   In After the Direct Message, choose whether the AI continues the conversation and whether each person gets only one Direct Message per post. To finish, click Create automation.

   

7. 7
   Step 7:

   The automation enters the list already On and starts working right away. To hold off until the post goes live, turn off the card's toggle (Pause).

   

If something goes wrong