How to get free credits by confirming your phone
Confirm your phone with a code sent by WhatsApp and get 300 AI credits. Valid once per person, phone, and CNPJ.
2 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
Anyone who hasn’t received the free account bonus yet can claim the 300 AI credits on the credits screen. Just confirm a phone with WhatsApp: Cognizy sends a 6-digit code and you enter it on the screen. The credits are added right away.
Where to find it in Cognizy
Before you start
- Only the account owner receives the bonus, and only for each person’s first company.
- Have a phone with WhatsApp working and ready. The number cannot have received the bonus before.
- The bonus is valid once per person, per phone, and per CNPJ. A phone number with or without the extra 9 counts as the same number.
- It takes 2 minutes. The bonus credits are valid for 30 days.
Step by step
- Step 1:
At the bottom of the menu, click Settings.
- Step 2:
In Plan and usage, click AI Credits.
- Step 3:
On the Get 300 free credits card, enter the number in Phone with WhatsApp. The Company CNPJ (optional) can be left blank. If the card does not appear, the bonus has already been used or the account is not eligible for it.
- Step 4:
Click Receive code on WhatsApp.
- Step 5:
Open WhatsApp on your phone. In a few moments, a message from Cognizy with the 6-digit code will arrive.
- Step 6:
Back in Cognizy, enter the 6 digits in the Code field and click Confirm. If you entered the wrong number, click Change number.
- Step 7:
Done: the 300-credit bonus received notice appears on the screen and the credits are added to your balance.
How to know it worked
The screen shows the 300-credit bonus received notice, with the date and phone number, and the credit balance increases by 300. The batch appears in Purchased credits and bonuses, with the expiration date.
If it doesn’t work
The code didn’t arrive.
Check that the number is correct and that this phone has WhatsApp with internet access. Wait a minute. If it doesn’t arrive, click Change number, check the number, and request the code again.
It says the phone or CNPJ has already received the bonus.
The bonus is one per person, phone, and CNPJ, and a phone number with or without the extra 9 counts as the same one. Use another phone of yours that hasn’t received it yet.
The code was rejected.
Check the 6 digits in the message. The code is valid for only a few minutes: if you took too long, request another one and always use the most recent one.
The bonus card does not appear.
The bonus has already been received (the screen shows the bonus received notice), or the account is not eligible: only the owner, on each person’s first company.
Next step
See how many credits each AI task uses in Settings › Plan and usage.
Sign in with your Cognizy account to save your progress.
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