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How to subscribe to or switch plans

Compare plans, choose between monthly and annual, and subscribe with a card or Pix in Settings › Plan & billing.

2 min readBasicUpdated on November 12, 2026

Where to find it in Cognizy

ConfiguraçõesPlano e consumoPlano e faturas

Open in CognizyOpens the screen in Cognizy. Sign in if asked.

Video lesson coming soon. For now, follow the steps below.

In Plan & billing, you can see your current plan, compare it with the others, and subscribe or switch. With annual billing, the monthly cost is lower.

Where to find it in Cognizy

ConfiguraçõesPlano e consumoPlano e faturas

Open in CognizyOpens the screen in Cognizy. Sign in if asked.

Before you start

  • Only the account owner can subscribe to or switch plans.
  • Have a credit card or your banking app ready to pay with Pix.

Step by step

  1. Step 1:

    In the menu, open Settings and, under Plan & usage, click Plan & billing.

  2. Step 2:

    At the top, you’ll see the Current plan and how long it’s valid.

  3. Step 3:

    Choose between Monthly and Annual. With annual billing, plan prices already appear with the discount applied.

  4. Step 4:

    Compare what each plan includes and click Subscribe on the plan you want.

  5. Step 5:

    The Complete subscription screen opens with the Order summary: check the plan, the billing period, and the Total today. If you have a coupon, click Have a discount coupon?.

  6. Step 6:

    Under Payment method, choose Credit card, which renews automatically, or Pix, which is approved instantly and does not renew automatically. On the annual plan, payment is only available via Pix.

  7. Step 7:

    Fill in the card and billing details, or generate the Pix code, and click Subscribe to confirm. The exact amount appears on the button.

How to know it worked

After payment, the new plan appears under Current plan and the invoice stays on the same screen.

If something goes wrong

I want to switch to a lower plan.

Switching to a lower plan takes effect in the next billing period: your current plan continues until the end of what has already been paid.

I don’t see the Plan & billing item.

Only the account owner can see the plan and payment section. Ask them to make the change.

Next step

Track your AI credit balance and expiration date.

Sign in with your Cognizy account to save your progress.

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