How to change your password and enable two-factor verification
Make your account more secure: change your password and require a phone code every time you log in.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
Two-factor verification (2FA) asks for a 6-digit code generated by an app on your phone, in addition to your password. This way, even if someone finds out your password, they still can't log in.
Where to find it in Cognizy
Before you start
- For two-factor verification, install an authenticator app on your phone, like Google Authenticator, 1Password, or Authy.
Step by step
- Step 1:
Click your name at the bottom of the menu, open Profile and scroll down to Change Password. Enter your Current Password.
- Step 2:
Enter your New Password and repeat it in Confirm New Password.
- Step 3:
Click Change Password.
- Step 4:
For two-factor verification, go back to the top of the profile and click Security.
- Step 5:
Under Two-Factor Verification (2FA), click Enable 2FA.
- Step 6:
A QR code will appear. In the authenticator app on your phone, add an account and point the camera at it. Then enter the 6-digit code in App Code and click Confirm and Enable.
How to know it worked
Your new password is now active, and every time you log in, Cognizy will ask for the code from your authenticator app.
If something goes wrong
I can't scan the QR code.
On the same screen, click Use the setup key and enter the key in the authenticator app.
I think someone logged into my account.
In Security, check Active Sessions and click Log Out of Other Devices. Then change your password.
Next step
Turn on Izy for your WhatsApp.
Sign in with your Cognizy account to save your progress.
Sign in