How to fill out the company profile using the Tax ID (CNPJ)
Enter the Tax ID (CNPJ) and look it up at the Revenue Service: the legal name, business activity, start date, and address fill in automatically. Then just review them.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
Your company profile is used for billing, your storefront, contracts, and by the AI. Instead of typing everything in, just enter your Tax ID (CNPJ) and click Look Up at the Revenue Service: Cognizy pulls in the company's public records and fills out the form for you to review.
Where to find it in Cognizy
Before you start
- Only the owner and admins can change the company profile.
- Have your Tax ID (CNPJ) on hand. Alphanumeric Tax IDs (CNPJ) are also accepted.
Step by step
- Step 1:
Open . Under Documents, click Add document.
- Step 2:
On the new line, leave the type as CNPJ and type the number in the Number field.
- Step 3:
Click Look up at the Revenue Service. Cognizy checks the public records for the Tax ID (CNPJ).
- Step 4:
Cognizy shows how many fields it filled in and the company's registration status. Identification and Address are filled with the data from the Revenue Service. Review it; if you need to fix anything, like the trade name, click Save changes at the bottom.
How to know it worked
The profile now holds the Revenue Service data, and the Tax ID (CNPJ) shows up as the main document. Billing and contracts will now use this data.
If something goes wrong
The lookup says it couldn't find the Tax ID (CNPJ).
Double-check the numbers. Companies registered just a few days ago may not show up in the public database yet; fill it in by hand and try the lookup again later.
The address that came in is different from the current one.
The Revenue Service provides the address on file. If the company has moved, fix the fields before saving or update your registration with the Revenue Service.
I can't save.
Only the owner and admins can change the profile. Ask one of them.
Next step
Update the company's contact info, address, and time zone.
Sign in with your Cognizy account to save your progress.
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