How to track partner commissions and payout details
View the companies you've referred as a partner, commissions to receive and already paid, and register your Pix key for payouts.
2 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
Companies registered as Cognizy partners earn a cash commission on the subscription fees of the companies they refer. The Partner tab shows your link, how many people signed up and are paying, each commission (pending, available, or paid), and the payouts. Your payout details are also stored there.
Where to find it in Cognizy
Before you start
- The Partner tab only appears for companies approved in the Cognizy Partner Program.
- Only the company owner can change the payout details.
Step by step
- Step 1:
At the bottom of the menu, click Refer and earn.
- Step 2:
Click the Partner tab.
- Step 3:
At the top, Your referrals shows how many people clicked your link, created an account, activated it, and are Paying today. In Your commissions, the Pending amount (still in the waiting period), Available (included in the next payment), and Already paid.
- Step 4:
In Referred customers, each company appears with its plan, whether it's paying, and until when it generates commission (Commission until).
- Step 5:
The Commission statement lists each installment: the customer, the base amount, the percentage, the value, and the Status. The Available on column shows when the pending amount becomes available.
- Step 6:
In Payments you'll find the payouts made via Pix, with the date and the receipt. To receive payments, fill in Payout details: the Pix key type, the Pix key, and who receives it, then click Save details.
How to know it worked
The Partner tab shows the referrals, the statement, and the payments. Available commissions are included in the next payment via Pix, to the key saved in Payout details.
If something goes wrong
The Partner tab doesn't appear.
It only exists for companies approved in the Partner Program. To join, contact parcerias@cognizy.ai.
A commission has been pending for days.
Each commission stays in a waiting period for the time set by your rule (for example, 30 days) before becoming available. The date appears in Available on.
A reversal appeared in the statement.
When the referred customer requests a refund or disputes the payment, the commission for that installment is reversed.
Next step
Share your referral link with new companies.
Sign in with your Cognizy account to save your progress.
Sign in