How to connect Google Calendar to your user
Link your Google Account to your user so your Cognizy appointments show up automatically on your Google Calendar.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
Each professional can link their own Google calendar to Cognizy. After that, every appointment scheduled for you becomes an event on your Google Calendar, with no copying needed. Authorization is done in Google's own window.
Where to find it in Cognizy
Before you start
- The Google Calendar card appears in the Profile of whoever is registered as a professional in Serve › Schedule.
- Have your Google Account login ready. The password is typed into Google, not into Cognizy.
- Takes 2 minutes.
Step by step
- Step 1:
Click your name at the bottom of the menu and open Profile. On the Google Calendar card, click Connect Google Calendar.
- Step 2:
In the Google window, choose your account, check the requested access to calendar events, and allow it.
- Step 3:
Back on the Profile page, the card shows the connected account and the Disconnect button. The account in this screenshot is just an example.
How to know it worked
The card shows the email of the connected account and the last sync time. Upcoming appointments scheduled for you will appear on your Google Calendar.
If something goes wrong
The Google Calendar card doesn't appear in my Profile.
It only appears for people registered as a schedule professional. Ask an admin to link your user to a professional in Serve › Schedule › Services and hours.
It shows "Failed to connect Google Calendar."
Authorization was canceled or calendar access was unchecked. Click Connect Google Calendar again and allow the requested access.
I connected the wrong account.
Click Disconnect and connect again with the right account. Events already created remain in the old account's Google Calendar.
It stopped syncing.
Access may have been removed from the Google Account, or the password was changed. Click Reconnect and authorize again.
Next step
Turn on push notifications in the same Profile so you don't miss any appointments.
Sign in with your Cognizy account to save your progress.
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