How to delete your account
Delete your access and personal data from Cognizy when you no longer plan to use your account.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
When you delete your account, Cognizy removes your access and replaces your personal data (name, email, and photo) with an anonymous record. The messages you sent remain in the company's history, under the name "Deleted User".
Where to find it in Cognizy
Before you start
- Deletion takes effect immediately and cannot be undone.
- If you own an active organization, you need to transfer ownership to someone else or close the organization first.
Step by step
- Step 1:
Click your name at the bottom of the menu, open Profile and scroll to the bottom of the screen, to the Delete account card. Read the warning carefully.
- Step 2:
Type your login email in the confirmation field, exactly as shown above it.
- Step 3:
Click Delete account. You'll be logged out of Cognizy right away.
How to confirm it worked
Your access no longer exists and your personal data is anonymized.
If something goes wrong
I just want to leave a company, not delete my account.
At the top of Profile, open My organizations and leave only the organization you no longer want.
Next step
See the organizations you're part of.
Sign in with your Cognizy account to save your progress.
Sign in