How to track or revoke pending invitations
See who hasn't accepted their invitation to the team yet and cancel invitations sent by mistake.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
When you invite someone, they receive a link by email. While they haven't accepted it yet, the invitation stays on a separate list, along with the date it expires. You can cancel it at any time.
Where to find it in Cognizy
Before you start
- Only the owner and administrators can see and cancel invitations.
Step by step
- Step 1:
Open . The Pending invitations section shows how many invitations are awaiting acceptance.
- Step 2:
For each invitation, you'll see the email, who sent the invite, the role, and the day the invitation expires.
- Step 3:
To cancel, click Revoke on the invitation's row. The link sent by email will stop working.
How to know it worked
The revoked invitation disappears from the list. When the person accepts, they move to the members list.
If something goes wrong
The person says they didn't receive the invitation.
Ask them to check their spam folder. If the email address was wrong, revoke the invitation and send a new one through Invite member.
The invitation expired.
Revoke the old invitation and invite the person again.
Next step
Change a member's role and departments.
Sign in with your Cognizy account to save your progress.
Sign in