How to view payment history and invoices
Check everything the company has already paid to Cognizy and open the invoice for each charge.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
The payment history lists every subscription charge, with the date, amount, payment method, and status. From any row, you can open the invoice to review it or send it to your accounting team.
Where to find it in Cognizy
Before you start
- Only the account owner sees the plan screen.
- The history shows up after the first charge.
Step by step
- Step 1:
Open and scroll down to Payment history. Each row shows the date, amount, method, and status of the charge.
- Step 2:
To open the invoice for a charge, click the three dots at the end of the row.
- Step 3:
Click View invoice. It opens in another tab.
How to know it worked
The invoice opens in a new tab, ready to review, save, or print.
If something goes wrong
I don't see the Payment history.
It only shows up after the first charge. During the free trial there are no payments yet.
I subscribed through the mobile app.
In that case, the receipts are kept in the App Store or Google Play, under the account that made the subscription.
Next step
Track the balance and expiration of your credits.
Sign in with your Cognizy account to save your progress.
Sign in