How to require two-factor verification (2FA) from all members
Require your whole team to use two-factor verification. Anyone who doesn't have it yet will set it up at their next login, without getting locked out.
1 min readBasicUpdated on November 12, 2026
Where to find it in Cognizy
Video lesson coming soon. For now, follow the steps below.
Two-factor verification (2FA) requires a code from a phone authenticator app, in addition to the password. By requiring it from everyone, a leaked password alone isn't enough to get into the company account.
Where to find it in Cognizy
Before you start
- Only the owner and administrators can change company security settings.
- Set up 2FA on your own account first, in the menu under your name, in Profile.
Step by step
- Step 1:
Open . In Two-factor verification, the list shows who already has 2FA (2FA active) and who doesn't yet (No 2FA).
- Step 2:
Click the Require 2FA from all members toggle.
- Step 3:
Cognizy shows how many members don't have 2FA yet and will need to set it up at their next login. Click Require 2FA to confirm, or Cancel to leave things as they are.
How to know it worked
The toggle switches on and a message appears confirming that 2FA is now required. At their next login, anyone without 2FA will be prompted to set it up before entering; anyone with an open session will get a warning until then.
If something goes wrong
A member lost their phone and can't log in.
On the same screen, click Reset 2FA next to their name. They'll set it up again at their next login.
The toggle doesn't appear.
Only the owner and administrators can see the security settings.
Next step
Learn how to reset 2FA for someone who lost their phone.
Sign in with your Cognizy account to save your progress.
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